Program Operations

We’re excited to onboard an Operations Generalist to support the many programs that we run.  This role involves wearing many hats, including site operations, event coordination, and Constellation member support.  The ideal candidate will be skilled with high level project management and ready to do hands-on operational tasks.

  • On-site: Berkeley, CA
  • Full-time

Constellation is a nonprofit research center whose mission is to help the world navigate the development of superhuman AI. We host and support researchers from nonprofit organizations, universities, companies, think tanks, and government. Our programs foster knowledge sharing and collaboration across the AI safety field.

We’re excited to grow our Program Operations team to support the many programs that we run.  This role involves wearing many hats, including site operations, event coordination, and Constellation member support.  The ideal candidate will be skilled with high level project management and ready to do hands-on operational tasks, and excited to join a small, fast-paced, and flexible team.

Responsibilities for this role will be scaled to accommodate entry-level or highly experienced candidates.  The scope can be tuned to focus on particular areas of expertise, or to accommodate a generalist who thrives on variety.

Example Responsibilities

Site operations

  • Plan and execute renovations and facility upgrades
  • Identify and address infrastructure maintenance and repair needs
  • Liaise with property management and hire and manage external vendors
  • Manage procurement, delivery, and assembly of furniture, supplies, and food
  • Help coordinate and/or oversee office porter team to keep office orderly and well-stocked
  • Build and maintain capacity plans to anticipate needs
  • Support planning and implementation of space design, moves, and reassignments

Event operations

  • Coordinate with the Program team to understand logistical needs and goals for attendee experience
  • Coordinate space setup for talks and workshops
  • Facilitate real-time logistics and A/V operations for events
  • Help coordinate travel, visas, and accommodations for Constellation guests

Member experience

  • Conduct in-depth check-ins with Constellation visitors and program participants
  • Synthesize insights and make recommendations regarding their experience
  • Respond to and resolve requests
  • Onboard and offboard new members and visitors

Skills Needed

Organizational and project management

  • Able to reliably track, manage, and prioritize a high volume of tasks, threads, and deadlines
  • Skilled at synthesizing complex and ambiguous situations into concrete, cohesive plans
  • Excellent at tracking project progress and consistently hitting key milestones
  • Capacity for and pride in strong attention to detail

Communication and collaboration

  • Excellent written and verbal communication
  • Able to gracefully set and maintain clear expectations
  • Relationship management with external vendors and partners

Adaptability

  • Able to navigate ambiguity gracefully
  • Comfortable learning new skills and tools in an ever-changing environment
  • Excited to collaborate with others on surge projects

You might be successful at this role if you:

  • Thrive with autonomy
  • Can drive partially scoped projects to the finish line
  • Enjoy hands-on ops work
  • Approach challenges with an eagerness to learn
  • Have a “but what’s the user experience like?” mindset

Compensation

$80,000 - $160,000 a year

This is a full time, on-site role. We are willing to sponsor visas for this role; however it may be more difficult and expect to only do so for exceptional candidates. We would like the candidate to start as soon as possible after receiving an offer, though there is some flexibility.

Our office is in downtown Berkeley, CA, thirteen seconds from the nearest BART (metro) stop. Compensation will depend on experience, but will likely be $80k-$160k/year.  We offer catered lunches and dinners, and cover PPO health, dental, and vision insurance.

We are committed to diversity and equal opportunity in all aspects of our hiring process. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We welcome and encourage all qualified candidates to apply for our open positions.